Terms and Conditions
Trade Name: FIRAT ÖZDEMİR MEDYA VE REKLAMCILIK LTD. ŞTİ.
Tax Office: Gaziosmanpaşa VD.
Tax Number: 3860948462
Address: Bağlarbaşı Mh. Mutlu Sk. No:5/9 D:4 Gaziosmanpaşa / İstanbul
Phone: +90 532 138 10 19
Website: https://thesocialfans.com/
1. Scope
These Terms and Conditions (“Terms”) govern your access to and use of www.thesocialfans.com (the “Website”) and the purchase of any services offered through the Website. By accessing or using the Website, you agree to these Terms.
2. Nature of Services (Digital Services)
The Social Fans provides digital services related to social media platforms (e.g., followers, likes, views and similar). No physical product shipping is provided.
The Social Fans is an independent service provider and is not affiliated with, endorsed by, or sponsored by any social media platform. Platform rules, algorithms, audits, and policy changes may affect delivery speed or service outcomes.
3. Eligibility and Age Requirement
By using the Website and placing an order, you represent that you have the legal capacity to enter into agreements. If you are under 18, you should not register or place orders on the Website.
4. Orders, Pricing and Payment
Service details, pricing, and estimated delivery times are displayed on service pages before you confirm your order. Your order becomes valid after successful payment confirmation.
Payments must be made using legal and authorized payment methods. If suspicious, unauthorized, fraudulent, or chargeback-risk transactions are detected, we may suspend or cancel the order and take necessary actions in accordance with applicable law and payment provider rules.
Accepted card networks and available currencies may be displayed during checkout and can vary depending on payment providers and bank rules.
5. Digital Delivery (Performance)
Delivery is performed digitally by applying the purchased service to the target account/content link provided by the user during checkout. You are responsible for providing accurate information (username/link/content URL). If incorrect/incomplete information is provided, delivery may be delayed, incomplete, or impossible.
Estimated start/completion timeframes are provided on service pages and may vary due to order volume and platform conditions. For detailed information, please review our Delivery Policy (Digital Fulfillment).
6. Cancellation and Refunds
Due to the nature of digital services that may start immediately after payment, cancellation may not be possible once processing begins. Refund and cancellation conditions are governed by our policy pages and are evaluated on a case-by-case basis according to delivery logs.
Please read and accept the following before placing an order:
- Return Policy
- Cancellation Policy
- Digital Service Guarantee Policy
If a refund is approved, it is processed through the original payment method. Processing times may vary depending on banks/payment providers.
7. Privacy and Security
We process personal data in accordance with our Privacy Policy. Payment transactions are handled via secure payment infrastructure provided by authorized payment institutions. We do not store full credit/debit card information on our servers.
We use reasonable security measures (such as encryption/SSL/TLS where applicable) to protect data transmission. However, no internet-based system can be guaranteed 100% secure.
8. Prohibited Use
You agree not to misuse the Website or services, including but not limited to fraud attempts, unauthorized access, interference with Website functionality, or any unlawful activity. We may suspend or terminate access in case of suspected abuse or violations.
9. Limitation of Liability
To the maximum extent permitted by law, The Social Fans shall not be liable for indirect, incidental, special, or consequential damages arising from the use of the Website or services, including platform-related changes outside our control. Our total liability, where applicable, shall not exceed the amount paid for the relevant order, except where liability cannot be excluded under law.
10. Reviews and Feedback
We welcome feedback and reviews. To ensure fairness, reviews should be based on genuine interactions or completed transactions. We reserve the right to respond to misleading or unverifiable claims and to request review platforms to re-check content that appears not to be related to an actual transaction, where permitted by their rules and applicable law.
11. Updates to These Terms
We may update these Terms from time to time. Updates become effective once published on the Website. Your continued use of the Website means you accept the updated Terms.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Republic of Turkey. Istanbul Courts and Enforcement Offices are authorized for disputes arising from these Terms or the use of the Website.
